Legal
Refund Policy
This website provides support, coordination, and informational services only. It does not provide investment advice and does not act as a broker, dealer, custodian, financial advisor, or vault operator. Physical product orders are reviewed for fulfillment coordination. Trust/IRA accounts are opened by qualified custodian partners. Service fees may become non-refundable once service begins. Product refunds follow the fulfillment policy provided for the order.
Fixed service fees may become non-refundable once service begins. Bullion product refunds, cancellations, and returns depend on the fulfilling bullion company's policies.